Course Details:
Topic 1: Networking, Phone Calls, Meetings, and Presentations
- Having conversation and small talk before getting down to business
- Receiving calls, taking and leaving messages, and handling difficult calls
- Expressing opinion, agreement, disagreement, and suggestion in a meeting
- Planning, structuring, and delivering a proper presentation
Topic 2: Cover Letters, Resumes, and Business Writing
- Guidelines and key phrases for writing a cover letter
- Writing resume
- Language, grammar (S-V agreement, adjectives, and prepositions), punctuation styles, format, and layout for business writing
- Writing business letters and types of letters
Topic 3: Memos, Emails, Faxes, Graphic Aids, and Business Reports
- Memorandum and types of memo
- Emails and faxes
- Tables, charts (pie and Gantt chart), and graphs (bar, line, and pictograph)
- Planning and writing short and long reports
Resource links:
- Diplomatic language use in business meeting: Part 1 & Part 2
- Using diplomatic English at work
- Diplomatic tone
- Diplomatic English
If interested to know further about this course, please click HERE.
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